Legal

Privacy Policy

Last updated: December 2025

1. Introduction

ElasticLake ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and payment information necessary to provide our services.

Usage Data

We automatically collect information about how you interact with our services, including storage usage, API calls, and access patterns. This data is used to improve our services and provide you with accurate billing.

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and send billing information
  • To communicate with you about service updates and support
  • To improve and optimize our services
  • To comply with legal obligations

4. Data Storage and Security

Your data is stored securely in our data centers. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. We do not access your stored objects unless required for technical support at your request or to comply with legal obligations.

5. Data Sharing

We do not sell your personal information. We may share information with third-party service providers who assist us in operating our services (such as payment processors), but only to the extent necessary to provide our services to you.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [Enable JavaScript to see email].