Legal

Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing or using ElasticLake services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

ElasticLake provides S3-compatible object storage services. Our services include data storage, retrieval, and management through our web interface and APIs.

3. Account Registration

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use our services to:

  • Store or transmit illegal content
  • Violate intellectual property rights
  • Distribute malware or harmful code
  • Engage in activities that disrupt or harm our services or other users
  • Violate any applicable laws or regulations

5. Payment and Billing

You agree to pay all fees associated with your use of our services. Fees are charged based on your usage and selected plan. We reserve the right to change our pricing with 30 days notice.

6. Data Ownership

You retain all ownership rights to the data you store on our platform. We do not claim ownership of your content. You grant us a limited license to store, process, and transmit your data solely to provide our services.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible. Our Service Level Agreement (SLA) provides specific uptime commitments for eligible plans.

8. Limitation of Liability

To the maximum extent permitted by law, ElasticLake shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Termination

You may terminate your account at any time. We may suspend or terminate your account for violation of these terms. Upon termination, you may request export of your data within 30 days.

10. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or through our services. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms of Service, contact us at [Enable JavaScript to see email].